Frequently Asked Question

Import Emails from Google Workspace to Titan

1. Take an Email Backup from Google Workspace

1. Go to Manage your Google account → Data & Personalization → Download your data.
2. In Google Takeout, deselect all options except Mail, then click Next step.
3. Choose delivery method and other options, then click Create export.
4. Once ready, click Download, sign in again, and download the ZIP containing your emails in MBOX format.
5. Extract the ZIP to access the MBOX file.  

2. Migrate to Titan Using Thunderbird or Apple Mail

Since the backup is in MBOX format, you’ll need a desktop email client:

Using Mozilla Thunderbird

1. Install ImportExportTools NG (compatible with Thunderbird v91–v102).
2. Restart Thunderbird.
3. Go to Local Folders → right-click → ImportExportTools NG → Import mbox file → OK.
4. Select your extracted MBOX file.
5. When imported, drag and drop the messages/folders into your Titan IMAP inbox.
6. Wait for Thunderbird to sync; your emails will upload to Titan’s servers.  

Using Apple Mail (macOS)

1. Open Apple Mail → go to File → Import Mailboxes….
2. Choose Files in mbox format → Continue.
3. Locate and select your MBOX file → wait for import.
4. The mailbox appears under Import.
5. Drag it under your Titan IMAP inbox to begin upload.  

Final Notes

• It’s best to keep a backup of the MBOX file in case anything goes wrong during import.  
• Only email messages (Inbox, Sent, etc.) are migrated—not contacts, calendars, or spam/trash.  
• After syncing via IMAP, your emails will be safely stored in your Titan mailbox.